Main Telephone: (415) 472-1734 (available 24 hours per day)
All telephone calls to our main number will be forwarded to our answering service during the hours of 3:00 PM through 6:30 AM Monday through Friday and all day on Saturday, Sundays and holidays. If unable to connect to our answering service to report the emergency, please utilize the procedures below to connect to our plant.
For any Pump Station or Plant related call, including alarms or police calls after 3:00 PM and before 6:30 AM on weekdays and anytime on Saturdays, Sundays and holidays, please call:
Please go down the list, CALL UNTIL YOU REACH SOMEONE.
| Name | Cell Phone (call 1st) |
| Plant Manager | 415-747-2840 |
| Plant Operations Supervisor | 415-747-7034 |
| Operator C.C. | 415-755-0570 |
| Operator N.R. | 415-747-7040 |
| Operator R.L. | 415-747-7048 |
| Operator S.I. | 415-747-7030 |
| Operator G.C. | 415-747-7017 |
Sewer Backups, Spills and Collection System Related Emergencies
Weekdays after 3:00 PM and before 6:30 AM and anytime on Saturdays, Sundays and Holidays Go down the list, CALL UNTIL YOU REACH SOMEONE.
Call the COLLECTION PAGER NUMBER: (415) 450-7262. If there is no response, go down the list, CALL UNTIL YOU REACH SOMEONE.
| Name | Phone |
| Collection System Manager | 707-533-3520 |
| Leadsman | 415-747-7036 |
| Line Crew R.F. | 415-747-7042 |
| Line Crew C.G. | 415-747-7032 |
| Line Crew M.C. | 415-747-7046 |
| Line Crew C.F. | 415-720-9027 |
| RotoRooter | 415-454-7281 |